Back-Office Support

Order Management

Assivo enhances order management processes with advanced technology and expert staff.

Cost-Effective

We offer the best value for money on the market. Our cost per outcome is generally the most competitive.

Agile

We move fast and have the ability to ramp up complex engagements with urgency and speed.

Quality & Accuracy

We pride ourselves on maintaining 99.95% accuracy levels as well as 100% uptime for our clients’ most mission critical processes.

Secure

We value and respect our clients’ data and intellectual property, and our operations are secure and monitored.

Assivo enhances order management processes with advanced technology and expert staff. For customers, online ordering is usually straightforward: select an item, add it to the cart, and complete the payment. However, for sellers, effective order management is far more complex.

The order management process begins with a purchase request but involves critical steps like inventory management, fulfillment, and tracking. Success is only achieved when customers receive their orders in good condition. Companies must anticipate potential issues throughout this process and maintain clear communication with wholesalers and manufacturers to ensure inventory accuracy.

Assivo supports clients by providing dedicated teams experienced in navigating order management challenges. Our scalable solutions adapt to your sales volume and include full-scale order tracking software along with 24/7 live chat support, ensuring smooth operations and excellent customer service.

90%+ Client Retention Rate

We have a 3-year client retention rate of over 90%. Additionally, over 87% of our clients expand their relationship with Assivo into multiple functional areas after successfully outsourcing their first process to us.

40–60% Average Operating Cost Savings

Our client companies achieve an average cost savings of 40–60% as compared to their in-house operating costs. We convert our clients’ fixed costs into variable costs. We also reduce their recruiting, training, and retention issues.

99.95% Accuracy & High Reliability

Our team has delivered 99.95% accuracy to our clients and continues to do so on an ongoing basis. Our operations are built to maximize accuracy, while maintaining industry-leading uptime. Our clients rely on Assivo to work on their most mission-critical processes.

Trusted by Leading Organizations for Our Reliability, Experience & Expertise

How to work with

assivo

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Define

Share your unique challenges and work requirements, and we’ll create a custom proposal just for you.

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Test

Start with a pilot program to see your workflow in action, and we’ll discuss your feedback along the way.

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Launch

Go live with a fully trained team of outstanding Assivo staff. Your dedicated team will be overseen by a capable project manager to ensure your needs are met.

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Manage & Scale

Provide feedback & growth metrics, and we’ll manage your team’s productivity, work output quality, and size.