Assivo’s Flexible Back Office Outsourcing

Expert, scalable, and cost-effective people support to streamline your back office and gain more time for core operations.

Experienced in High-Volume, High-Complexity Processes

Assivo is your one-stop shop for comprehensive back-office support.

Our team excels at handling complex and high-volume tasks with ease, and our associates are equipped to manage even the most demanding requirements effortlessly.

We tailor solutions to meet your specific needs with custom and adaptable systems. No matter the complexity of your project, you can trust Assivo to deliver outstanding results that exceed expectations.

Count on our team to handle your most intricate and business-critical back-office needs, including:

Large-Scale Data Migration
Complex Data Cleansing
High-Volume Order Processing
Comprehensive Insurance Claims Processing
Extensive Data Entry into Your CRM or ERP
Thorough Loan Processing
In-Depth Market Research & Data Compilation
Robust E-Commerce Product Catalog Management

How We Can Help

Assivo offers expert back-office support, scaled to your needs & industry standards. Our associates seamlessly plug into your back-end operations, offering versatile support options including:

Finance & Accounting Support

Insurance Support

  • Application processing
  • Underwriting support
  • Claims processing assistance
  • Policy administration support
  • Premium accounting services

Accounting & Finance Support

Budget
  • Accounts payable & accounts receivable processing
  • Payroll processing
  • Bookkeeping services
  • Financial analysis
  • Budgeting and forecasting
  • Tax preparation and compliance support
  • Month/year-end closing support

Loan Processing & Underwriting Support

Loan Processing
  • Loan application processing
  • Applicant credit analysis support
  • Income/asset verification services
  • Property appraisal coordinations
  • Title search coordination
  • Underwriting support
  • Ongoing compliance management

Invoice Processing

  • Invoice capture and data entry
  • Invoice validation and approval workflow management
  • Invoice coding and classification
  • Invoice matching and reconciliation
  • Payment processing
  • Reporting and analytics

Accounts Payable Processing

  • Vendor management support
  • Payment processing
  • Expense reporting
  • Accruals and prepaids management
  • Month-end close support
  • Compliance and audit support

Mortgage Processing Support

QC / Compliance
  • Application processing and pre-qualification support
  • Underwriting support
  • Closing preparation services
  • Coordination of closing and fund disbursement
  • Post-closing activities
  • QC and compliance support

Data Services

Data Entry & Processing

  • Manually entering data into databases, software, etc.
  • Transcribing handwritten documents or audio recordings
  • Analyzing large datasets
  • Reporting on key data insights & findings
  • Creating data visualizations
  • Calculating & computing numerical data

Research & Data Collection

  • Conducting surveys/questionnaires to gather primary data 
  • Collecting and compiling secondary data from third-party sources
  • Performing market research to gather insights on industry trends
  • Analyzing and synthesizing data to identify patterns, trends, and actionable insights

Data Cleansing

  • Identifying and removing duplicate records from databases
  • Standardizing data formats and correcting formatting errors
  • Validating and updating outdated or incomplete data
  • Ensuring data accuracy and consistency across multiple sources

Data Enrichment

  • Enhancing existing data with additional information or metadata
  • Appending demographic or geographic data to customer records
  • Incorporating third-party data sources to enrich internal datasets
  • Standardizing and enhancing product or service descriptions with additional attributes

Data Annotation & Labeling

  • Classifying images
  • Completing text/video/document annotations
  • Performing object detection 
  • Transcribing and labeling spoken words or phrases
How We Can Help

Industry-Leading Security & Confidentiality

Trust Assivo’s enterprise-level security to keep your data secure and meet compliance requirements.

Long Track Record

We have a long track record of serving US companies with our secure operations in India, with confidentiality and data security a core part of our operations since our inception in 2017.

Focused Management

Our team works closely with each client to determine which data and systems Assivo will be responsible for transparent access management.

Robust Infrastructure

Assivo’s robust data security infrastructure segments physical, electronic, and human security to provide comprehensive safeguards for client data.

Additional Information Security Systems Include

Endpoint Management
Single Sign-On
Secure Password Management
Cloud Security
Complete Data Backups
IP Restrictions
Threat Detection

The Benefits of Back-Office Outsourcing

By partnering with Assivo, you can optimize your labor stack and address complex domestic labor issues like:

Rising Labor Costs

Reducing your reliance on expensive in-house staff wages, benefits, office space, training, and dedicated software tools to handle repetitive, time-consuming tasks that drag on your profitability.

Smaller Pool of Qualified Talent

Gaining access to a global and diverse talent pool so there’s always a skilled workforce ready to seamlessly integrate into your operations.

Costly Employee Turnover

Accessing consistent and reliable support from a dedicated team of associates to mitigate business continuity risks and operational bottlenecks.

Difficulties Scaling

Completing back-office and data processing tasks around the clock, no longer limited by the capacity of your in-house team.

Push for Better Work-Life Balance

Streamlining in-house employees’ responsibilities so they only focus on the critical and strategic tasks that require their unique expertise while your outsourced team handles the high-volume, tedious, and repetitive work.

Optimize Your Labor Stack with  

Pay the right wage rate for the right work. Unburden your in-house teams and elevate them to take higher levels of responsibility.

Outsourcing Team

Client’s Onshore Team

USA Flag

Goal

Performing Highest Value Work

Work

Activities Matching Employee’s Effective Wage Rate

Strategy
Critical Thinking
Relationship Management

Assivo Offshore Team

India Flag

Goal

Performing Highest Volume Work

Work

High Volume Tasks That Can Be Summarized into SOPs & Checklists

Checklists
Training Documents
Templates
Processes

How to work with

assivo

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Define

Share your unique challenges and work requirements, and we’ll create a custom proposal just for you.

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Test

Start with a pilot program to see your workflow in action, and we’ll discuss your feedback along the way.

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Launch

Go live with a fully trained team of outstanding Assivo staff. Your dedicated team will be overseen by a capable project manager to ensure your needs are met.

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Manage & Scale

Provide feedback and growth metrics, and we’ll manage your team’s productivity, work output quality, and size.

The

assivo

Advantage

Agility & Speed

Fastest Onboarding in the Industry

We move fast and have the ability to ramp up small teams in 1–2 weeks and larger scale outsourcing initiatives in 3–6 weeks. We respond rapidly to all client requests and needs.

Cost-Effectiveness

Cost-Effectiveness
 

We believe in providing extraordinary expertise and reliability at an ordinary cost to our clients. Our pricing is transparent, predictable, and highly competitive.

Flexibility

Flexible & Customized
 

We build every outsourcing solution from scratch and have the ability to handle complex and customized needs.

High Standards

High Standards
 

Our quality assurance framework and our project management expertise allow us to deliver remarkable outcomes for our clients.

Trustworthiness

Scale Seamlessly

As your business grows, we will support you at each step of the way and scale our teams seamlessly to meet higher demands. We also offer discounted scale pricing for high volume requirements.

Knowledge & Expertise

Knowledge & Expertise

Given our deep body of experience, we’ve likely seen situations like yours in the past and can pattern match quickly to arrive at the best commercial outcomes.

Software Fluency

Software Fluency

We have expertise and experience using 300+ of the most common software tools, and we also have in-house automation capabilities to tackle the most challenging scale problems.

Long-Term Reliability

Long-Term Reliability

Most of our client relationships are multi-year endeavors, and we aim to be reliable, transparent, and thoughtful throughout the course of our partnerships. We earn our business every single day through good work and professional conduct.