Reliable & Accurate Outsourced Mortgage Processing Support with Assivo
A dedicated outsourced mortgage support team you can count on to streamline loan application processing, improve your cost per loan, and enhance the borrower experience for better loyalty and retention.
90%+
Client Retention Rate
We have a 3-year client retention rate of over 90%. Additionally, over 87% of our clients expand their relationship with Assivo into multiple functional areas after successfully outsourcing their first process to us.
40–60%
Average Operating Cost Savings
Our client companies achieve an average cost savings of 40–60% as compared to their in-house operating costs. We convert our clients’ fixed costs into variable costs. We also reduce their recruiting, training, and retention issues.
99.95%
Accuracy & High Reliability
Our team has delivered 99.95% accuracy to our clients and continues to do so on an ongoing basis. Our operations are built to maximize accuracy, while maintaining industry-leading uptime. Our clients rely on Assivo to work on their most mission-critical processes.
Find Your Edge with
Strengthen your competitive edge in today’s fast-paced market by partnering with Assivo to unlock:
How We Can Help
We offer custom-tailored mortgage support at every stage of the loan lifecycle, including:
Application Processing
- Loan Registration
- Loan Setup
- Initial Disclosures
- Re-Disclosures
- AUS Submission
- Client Welcome Package
Loan Processing
- Income Review
- Credit Review
- Asset Review
- Validation of Disclosures
- All Third Party Orders
Pre-Underwriting
- Income Calculation: All types
- Asset Verification
- Insurance Review
- Title Review
- Appraisal Review
- Credit Review (DTI)
Pre-Closing & Closing
- Full Pre-Closing Review
- Closing Disclosure Preparation
- Escrow Review & Setup
- Closing Document Preparation
Post Closing
- MERS Registration
- Full Post Closing File Review
- Post Closing Delivery
- Purchase Advice Processing
QC / Compliance
- HMDA Review
- Mavent Review
- Post Consummation CD
Title Processing
- Abstract Review
- Closing Protection Letters
- Tax Certification Review
- Title Preparation
See What Our Clients Have to Say
“Outsourcing allows our company to focus on the important aspects of business while increasing productivity and resolving challenging staff fluctuations.”
Chief Operating Officer
Mid-Sized Morgage Lender, West Coast
“The big banks have been outsourcing for decades, and it’s becoming increasingly challenging for independent mortgage banks like us to keep up. Assivo gave us an edge and materially improved our margins while reducing a lot of human resources headaches in the process.”
Founder & CEO
Independent Mortgage Bank
“Unlike our peers, we did not have to struggle through the ups and downs of the cycle nearly as much. Our arrangement with Assivo allowed us to have full flexibility and our team managed to smoothly align our operational capacity with our volumes.“
Chief Financial Officer
Mid-Size Mortgage Lender, East Coast
The Benefits of Outsourcing Mortgage Processing Support
By partnering with Assivo, you can optimize your labor stack and address complex domestic labor issues like:
Rising Labor Costs
Reducing your reliance on expensive in-house staff wages, benefits, office space, training, and dedicated software tools to handle repetitive, time-consuming tasks that drag on your profitability.
Smaller Pool of Qualified Talent
Gaining access to a global and diverse talent pool so there’s always a skilled workforce ready to integrate into your operations.
Costly Employee Turnover
Accessing consistent and reliable support from a dedicated team of mortgage specialists to mitigate business continuity risks and operational bottlenecks.
Difficulties Scaling
Quickly onboarding new associates to handle surges in mortgage applications with ease and work around the clock to process loans so you can take advantage of all the new business coming your way.
Push for Better Work-Life Balance
Streamlining in-house employees’ responsibilities so they only focus on the critical and strategic tasks that require their unique expertise while your outsourced team handles the high-volume, tedious, and repetitive work.
Optimize Your Labor Stack with
Pay the right wage rate for the right work. Unburden your in-house teams and elevate them to take higher levels of responsibility.
Client’s Onshore Team
Goal
Performing Highest Value Work
Work
Activities Matching Employee’s Effective Wage Rate
Assivo Offshore Team
Goal
Performing Highest Volume Work
Work
High Volume Tasks That Can Be Summarized into SOPs & Checklists
Define
Share your unique challenges and work requirements, and we’ll create a custom proposal just for you.
Test
Start with a pilot program to see your workflow in action, and we’ll discuss your feedback along the way.
Launch
Go live with a fully trained team of outstanding Assivo staff. Your dedicated team will be overseen by a capable project manager to ensure your needs are met.
Manage & Scale
Provide feedback and growth metrics, and we’ll manage your team’s productivity, work output quality, and size.
Fastest Onboarding in the Industry
We move fast and have the ability to ramp up small teams in 1–2 weeks and larger scale outsourcing initiatives in 3–6 weeks. We respond rapidly to all client requests and needs.
Cost-Effectiveness
We believe in providing extraordinary expertise and reliability at an ordinary cost to our clients. Our pricing is transparent, predictable, and highly competitive.
Flexible & Customized
We build every outsourcing solution from scratch and have the ability to handle complex and customized needs.
High Standards
Our quality assurance framework and our project management expertise allow us to deliver remarkable outcomes for our clients.
Scale Seamlessly
As your business grows, we will support you at each step of the way and scale our teams seamlessly to meet higher demands. We also offer discounted scale pricing for high volume requirements.
Knowledge & Expertise
Given our deep body of experience, we’ve likely seen situations like yours in the past and can pattern match quickly to arrive at the best commercial outcomes.
Software Fluency
We have expertise and experience using 300+ of the most common software tools, and we also have in-house automation capabilities to tackle the most challenging scale problems.
Long-Term Reliability
Most of our client relationships are multi-year endeavors, and we aim to be reliable, transparent, and thoughtful throughout the course of our partnerships. We earn our business every single day through good work and professional conduct.