Strategic Outsourcing Services for the Insurance Industry
Receive expert support from qualified insurance professionals so you can grow and scale without the administrative headaches.
90%+
Client Retention Rate
We have a 3-year client retention rate of over 90%. Additionally, over 87% of our clients expand their relationship with Assivo into multiple functional areas after successfully outsourcing their first process to us.
40–60%
Average Operating Cost Savings
Our client companies achieve an average cost savings of 40–60% as compared to their in-house operating costs. We convert our clients’ fixed costs into variable costs. We also reduce their recruiting, training, and retention issues.
99.95%
Accuracy & High Reliability
Our team has delivered 99.95% accuracy to our clients and continues to do so on an ongoing basis. Our operations are built to maximize accuracy, while maintaining industry-leading uptime. Our clients rely on Assivo to work on their most mission-critical processes.
Future-Proof Your Insurance Operations with Outsourced Support from
Combat rising operational costs, staffing shortages, and growing policyholder demands by partnering with Assivo to unlock:
How We Can Help
Outsource any or all of your back-office insurance functions to Assivo, including:
Underwriting Support
- Data entry of applicant information
- Verification of applicant data
- Review of policy documentation for accuracy
- Compilation of underwriting reports
Claims Processing Assistance
- Data entry of claims details
- Verification of claim information
- Review of supporting documentation
- Preparation of claims reports for review
Policy Administration Support
- Maintenance of policy records
- Data entry of policy changes
- Verification of policyholder information
- Preparation of policy documentation for mailing
Premium Accounting
- Recording premium payments
- Reconciling premium payments
- Generating premium invoices
- Resolving premium discrepancies
Actuarial Support
- Data collection and validation
- Statistical analysis of insurance data
- Preparation of actuarial reports
- Assisting in rate-setting processes
Compliance Support
- Reviewing regulatory updates
- Conducting compliance audits
- Documenting compliance procedures
- Assisting in regulatory filings
Reinsurance Administration
- Data entry of reinsurance agreements
- Reconciling reinsurance accounts
- Generating reinsurance reports
- Assisting in claims recovery processes
Financial Reporting Support
- Compiling financial data
- Analyzing financial statements
- Preparing financial reports
- Assisting in budgeting and forecasting efforts
The Benefits of Outsourcing Insurance Support
By partnering with Assivo, you can optimize your labor stack and address complex domestic labor issues like:
Rising Labor Costs
Reducing your reliance on expensive in-house staff wages, benefits, office space, training, and dedicated software tools to handle repetitive, time-consuming tasks that drag on your profitability.
Smaller Pool of Qualified Talent
Gaining access to a global and diverse talent pool so there’s always a skilled workforce ready to seamlessly integrate into your operations.
Costly Employee Turnover
Accessing consistent and reliable support from a dedicated team of insurance specialists to mitigate business continuity risks and operational bottlenecks.
Difficulties Scaling
Completing essential insurance tasks around the clock, no longer limited by the capacity of your in-house team.
Push for Better Work-Life Balance
Streamlining in-house employees’ responsibilities so they only focus on the critical and strategic tasks that require their unique expertise while your outsourced team handles the high-volume, tedious, and repetitive work.
Optimize Your Labor Stack with
Pay the right wage rate for the right work. Unburden your in-house teams and elevate them to take higher levels of responsibility.
Client’s Onshore Team
Goal
Performing Highest Value Work
Work
Activities Matching Employee’s Effective Wage Rate
Assivo Offshore Team
Goal
Performing Highest Volume Work
Work
High Volume Tasks That Can Be Summarized into SOPs & Checklists
Define
Share your unique challenges and work requirements, and we’ll create a custom proposal just for you.
Test
Start with a pilot program to see your workflow in action, and we’ll discuss your feedback along the way.
Launch
Go live with a fully trained team of outstanding Assivo staff. Your dedicated team will be overseen by a capable project manager to ensure your needs are met.
Manage & Scale
Provide feedback and growth metrics, and we’ll manage your team’s productivity, work output quality, and size.
Fastest Onboarding in the Industry
We move fast and have the ability to ramp up small teams in 1–2 weeks and larger scale outsourcing initiatives in 3–6 weeks. We respond rapidly to all client requests and needs.
Cost-Effectiveness
We believe in providing extraordinary expertise and reliability at an ordinary cost to our clients. Our pricing is transparent, predictable, and highly competitive.
Flexible & Customized
We build every outsourcing solution from scratch and have the ability to handle complex and customized needs.
High Standards
Our quality assurance framework and our project management expertise allow us to deliver remarkable outcomes for our clients.
Scale Seamlessly
As your business grows, we will support you at each step of the way and scale our teams seamlessly to meet higher demands. We also offer discounted scale pricing for high volume requirements.
Knowledge & Expertise
Given our deep body of experience, we’ve likely seen situations like yours in the past and can pattern match quickly to arrive at the best commercial outcomes.
Software Fluency
We have expertise and experience using 300+ of the most common software tools, and we also have in-house automation capabilities to tackle the most challenging scale problems.
Long-Term Reliability
Most of our client relationships are multi-year endeavors, and we aim to be reliable, transparent, and thoughtful throughout the course of our partnerships. We earn our business every single day through good work and professional conduct.