Cost-Effective
We offer the best value for money on the market. Our cost per outcome is generally the most competitive.
Agile
We move fast and have the ability to ramp up complex engagements with urgency and speed.
Quality & Accuracy
We pride ourselves on maintaining 99.95% accuracy levels as well as 100% uptime for our clients’ most mission critical processes.
Secure
We value and respect our clients’ data and intellectual property, and our operations are secure and monitored.
Moderate User Generated Content On Social Networks & Apps
To cope with the growing demand for visibility in today’s online marketing world, having social media accounts across various platforms and communities has become a necessity. Consumers expect to see their favorite brands engaging and sharing content online, and they often use corporate posts to keep up with news, product information, and even discounts.
But maintaining a social media presence is not as easy as it seems. From creating original content and collating user-generated posts to managing groups and a community of followers, social media moderation take a lot of time and dedication. Proper engagement requires posting with regularity and interacting with comments and questions. Post types range in media content from text to images to video and more.
One of the goals for a social media strategy is to inspire engagement with consumers and potential buyers. However, companies have no way of controlling the user-generated content that comes from these discussions. Some users may post inappropriate or off-brand comments that reflect poorly on your services, products, and marketing image. Moderating this content in a timely fashion is critical but extremely time consuming.
Assivo monitors social media network activity and moderates user-generated content to keep conversations relevant and respectful.
Our highly skilled content moderators listen and interact with client followers and manage comments. With client brand and terms of service guidelines in mind, we ensure that content remains in compliance with company standards. We also support client content generation by posting quality and relevant content across social sites and help grow online followers.
The result?
Clients boost brand visibility by optimizing the use of social accounts and improving communication with online communities.
90%+ Client Retention Rate
We have a 3-year client retention rate of over 90%. Additionally, over 87% of our clients expand their relationship with Assivo into multiple functional areas after successfully outsourcing their first process to us.
40–60% Average Operating Cost Savings
Our client companies achieve an average cost savings of 40–60% as compared to their in-house operating costs. We convert our clients’ fixed costs into variable costs. We also reduce their recruiting, training, and retention issues.
99.95% Accuracy & High Reliability
Our team has delivered 99.95% accuracy to our clients and continues to do so on an ongoing basis. Our operations are built to maximize accuracy, while maintaining industry-leading uptime. Our clients rely on Assivo to work on their most mission-critical processes.
Trusted by Leading Organizations for Our Reliability, Experience & Expertise
Define
Share your unique challenges and work requirements, and we’ll create a custom proposal just for you.
Test
Start with a pilot program to see your workflow in action, and we’ll discuss your feedback along the way.
Launch
Go live with a fully trained team of outstanding Assivo staff. Your dedicated team will be overseen by a capable project manager to ensure your needs are met.
Manage & Scale
Provide feedback and growth metrics, and we’ll manage your team’s productivity, work output quality, and size.