Low Cost & High Value

Cost-Effective

We offer the best value for money on the market. Our cost per outcome is generally the most competitive.

Enrich Data from Any Input Source

Agile

We move fast and have the ability to ramp up complex engagements with urgency and speed.

Result

Quality & Accuracy

We pride ourselves on maintaining 99.95% accuracy levels as well as 100% uptime for our clients’ most mission critical processes.

Compliance & Security Focused

Secure

We value and respect our clients’ data and intellectual property, and our operations are secure and monitored.

Category: 
Financial Services Outsourcing

Loan Processing

Loan processing can be considered the cornerstone of the mortgage process. All of the build up to the decision to make a purchase or pursue a loan comes down to whether the individual(s) actually qualify for what they request. But this critical phase can be cumbersome to mortgage brokerages faced with huge amounts of paperwork and the need to scale their business.

Bringing together the numerous client paperwork contributions and submitting them for loan processing can be tedious work. Combing through photo copies, web forms, and emails for the details needed to perform and submit income, credit, and asset review, or even validate disclosures, can use up internal resources. With staff pressed for time and focused on growth, attention to detail can lapse, and so can deadlines.

Loan processing requires focus, accuracy, and punctuality. Submissions need to be cross checked for correctness and coordinated to keep the review and approvals process on track. Missed or wrong paperwork can be the difference in someone buying a home.

Assivo loan processing teams are dedicated to accurate and timely support throughout the mortgage approval process. Our specialists hone in on the smallest details and make sure that everything is on place and on time.

Loan processing can consume valuable time in follow ups, review, submissions, and even resubmissions. Customers ask for status updates, banks require extra copies or more information, and mortgage brokers want to focus on expanding business or juggling multiple client requests at the same time. Assivo loan processing teams remove the need for in-house teams to chase down paperwork or compile submissions. Our experts follow clearly outlined requirements to support every client’s loan processing needs.

The result?

Mortgage brokers allocate time to relationship and revenue-generating duties with confidence that their outsourced mortgage origination services will effectively support loan processing tasks.

90%+ Client Retention Rate

We have a 3-year client retention rate of over 90%. Additionally, over 87% of our clients expand their relationship with Assivo into multiple functional areas after successfully outsourcing their first process to us.

40–60% Average Operating Cost Savings

Our client companies achieve an average cost savings of 40–60% as compared to their in-house operating costs. We convert our clients’ fixed costs into variable costs. We also reduce their recruiting, training, and retention issues.

99.95% Accuracy & High Reliability

Our team has delivered 99.95% accuracy to our clients and continues to do so on an ongoing basis. Our operations are built to maximize accuracy, while maintaining industry-leading uptime. Our clients rely on Assivo to work on their most mission-critical processes.

Trusted by Leading Organizations for Our Reliability, Experience & Expertise

How to work with

assivo

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Define

Share your unique challenges and work requirements, and we’ll create a custom proposal just for you.

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Test

Start with a pilot program to see your workflow in action, and we’ll discuss your feedback along the way.

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Launch

Go live with a fully trained team of outstanding Assivo staff. Your dedicated team will be overseen by a capable project manager to ensure your needs are met.

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Manage & Scale

Provide feedback and growth metrics, and we’ll manage your team’s productivity, work output quality, and size.