Customer Database Management
Effective management of your customer database is crucial for maximizing marketing impact and strengthening customer relationships.
Cost-Effective
We offer the best value for money on the market. Our cost per outcome is generally the most competitive.
Agile
We move fast and have the ability to ramp up complex engagements with urgency and speed.
Quality & Accuracy
We pride ourselves on maintaining 99.95% accuracy levels as well as 100% uptime for our clients’ most mission critical processes.
Secure
We value and respect our clients’ data and intellectual property, and our operations are secure and monitored.
Effective management of your customer database is crucial for maximizing marketing impact and strengthening customer relationships. Assivo offers precise data cleansing and validation services that ensure your customer information is accurate and well-organized.
We’ll make a comprehensive audit of your database to pinpoint and resolve issues such as duplicate records, outdated information, and inconsistencies. We meticulously correct and standardize data, ensuring that each entry is up-to-date and aligned with your business needs.
This process not only improves the quality of your customer information but also supports more effective targeting and segmentation in your marketing efforts. Choosing to outsource your customer database management allows you to benefit from our specialized expertise in data accuracy, while your team focuses on strategic business goals.
90%+ Client Retention Rate
We have a 3-year client retention rate of over 90%. Additionally, over 87% of our clients expand their relationship with Assivo into multiple functional areas after successfully outsourcing their first process to us.
40–60% Average Operating Cost Savings
Our client companies achieve an average cost savings of 40–60% as compared to their in-house operating costs. We convert our clients’ fixed costs into variable costs. We also reduce their recruiting, training, and retention issues.
99.95% Accuracy & High Reliability
Our team has delivered 99.95% accuracy to our clients and continues to do so on an ongoing basis. Our operations are built to maximize accuracy, while maintaining industry-leading uptime. Our clients rely on Assivo to work on their most mission-critical processes.
Trusted by Leading Organizations for Our Reliability, Experience & Expertise
Define
Share your unique challenges and work requirements, and we’ll create a custom proposal just for you.
Test
Start with a pilot program to see your workflow in action, and we’ll discuss your feedback along the way.
Launch
Go live with a fully trained team of outstanding Assivo staff. Your dedicated team will be overseen by a capable project manager to ensure your needs are met.
Manage & Scale
Provide feedback & growth metrics, and we’ll manage your team’s productivity, work output quality, and size.