What is a Flexible Workforce?

A flexible workforce pertains to a team of people that a company can tap when they are needed. The flexibility can pertain to multiple things, such as flexibility of time and availability. It can also pertain to flexibility to the nature of work, such as cross-trained teams who can handle either content writing or proofreading. Many outsourcing companies are now offering flexible workforce solutions, which can help businesses from various industries meet the demands of their customers, especially during these challenging times.

Why is a Flexible Workforce Important?

The world of business is ever changing, and so are the needs and demands of customers. According to a report by Forrester, the main factor that will drive the future of work is the adaptive workforce. The VP and Principal Analyst at Forrester, J.P. Gownder, adds that the adaptive workforce will use technological innovations to become productive, responsive, and flexible. In particular, AI and automation will take center stage to back the strategy of using an adaptive enterprise.
In particular, a flexible workforce should be able to do the following:

• Respond to the changing market conditions by taking advantage of the labor pool and the automation economies;

• Be more cooperative, focused on working together in equal footing instead of being hierarchical;

• Form teams that are able to respond to the current conditions – one that can be cross-functional, so that they can move towards wherever they are needed

Benefits of Having a Flexible Workforce

Flexibility is one of the most vital aspects of being able to continue your business operations amidst the challenges brought about by a world pandemic. As a business, you have to be responsive and flexible to the changing market conditions and global realities, to be able to meet your customers’ needs. To be able to meet these changes, a flexible outsourcing solution may just be the solution for your business. Here are some of the benefits that you can expect from partnering with an outsourcing company for a flexible workforce:

1. Lower overhead costs
The biggest expense in most organizations is labor. By working with a flexible team, you get to cut a number of expenses necessary for employing full-time workers. Most companies that work with flexible teams don’t have to worry about providing healthcare and other employment benefits that are usually given to full-time employees. Another cost benefit of working with an outsourced flexible workforce is that you can reduce your utility expenses as you will only need to pay your outsourcing company, and they will handle the operations for you based on what you have agreed upon.

2. Better access to talent
Another great perk of working with a flexible workforce is that you can tap a wider selection of skilled workers. This way, no matter what part of the world you may be in, you can work with any outsourcing company who can provide you with a pool of talent based on what you actually need for your business.

3. Enhanced productivity
With a flexible workforce, you can expect a higher rate of productivity since your workers will only need to work as needed. And during their limited work hours, you can rest assured that they will focus only on what you need to get done.

4. Better quality and scalability
With better productivity, your company’s ability to scale up your business will also improve. And considering that you can now have access to talents that can actually focus on providing you what you need, the quality of the outputs will also be enhanced.

5. Improve focus on core functions
One of the challenges of scaling your business is that you, or your in-house team, might sometimes have to focus on non-essential functions, just to keep your usual operations going. The downside to this is that you will be taking away some precious time, manpower and resources, which you could have instead spent on core activities. With help from a flexible workforce provided by your outsourcing partner, you can focus better on more important matters, while your flexible team takes charge of the peripheral tasks.

6. Less need for extensive hiring and training
Another factor that eats up a lot of resources in a company are the training and hiring processes. But through flexible outsourcing, you can leave both of these tasks to the hands of your outsourcing partner. They will take care of all the recruitment, hiring and training procedures to make sure that you get the right flexible workforce for your company.

What Assivo Can Offer

Assivo has been in the business process outsourcing industry for years. With our type of business model, we are able to assist our client companies even in the middle of a pandemic like COVID-19. We can help you with:

• Cost efficient workforce solutions. We understand the importance of cost savings, that is why we always seek to provide expert outsourcing solutions at reasonable rates, and help you convert your fixed costs into variable costs.

• Quality services delivered anytime you need them. We have workers available from different time zones, so that we can respond to your requests regardless of the time of inquiry. We monitor our teams’ productivity levels, to make sure that we deliver quality outputs at all times.

• Flexible and responsive services. Whether you need to scale up or down, we are ready to provide you with the right solutions to help you keep up with the ever-changing demands in your business.

Assivo can help you work more efficiently with our business process outsourcing and flexible outsourcing business model. Contact us today to learn more about the advantages you can expect by having us as your partner.