About Us | Assivo

About Us

Our clients save an average of 40-60% of their in-house operating costs by outsourcing their back office business processes to Assivo. Our team, our methodology/processes, and our values work together to enable you to compete more effectively.

About Us

Our clients save an average of 40-60% of their in-house operating costs by outsourcing their back office business processes to Assivo. Our team, our methodology/processes, and our values work together to enable you to compete more effectively.

Assivo is one of the world’s fastest growing Business Process Outsourcing (BPO) companies. We assemble fully managed offshore teams, tailored to fit individual client requirements.

Our focus is on communication, management, quality and creating a good working environment for our employees, reflective in our diverse and sizable client base. With the ability to quickly train and scale teams from 2 to 100+ associates, we can be a strong and flexible partner.

Trusted by 150+ High Performing Companies




Everything we do at  assivo is based on business growth…


…you probably assume we mean our own growth.


Actually, we mean yours!

Accuracy and…

We constantly monitor data, intelligently analyse it, report back, and provide individually tailored training to improve each analyst’s accuracy.

…quality assurance

Fine-tuned accuracy means a happy returning customer. Errors and inaccuracies lose angry customers to your competitors. For us, 90% accuracy isn’t enough. It’s the last 10% that creates exemplary customer service. That’s why our employees are extensively trained to achieve it.

We are proactive and take ownership

If there’s an issue, you’ll be the first to know. We take ownership of problems and will implement solutions before they escalate into a customer-facing headache.

Rather than imposing processes. we integrate with yours and share ways to improve them.

We share advice and ideas on industry best practices, business trends, and innovations.

Our entire approach is collaborative and consultative, designed to help your organization succeed and grow.

If workflow could be more efficient, we’ll explain how and then put solutions in place for you.

We identify problems, get together to workout a plan and fix issues quickly.

We’ve embraced robotic process automation (RPA) as a way to streamline your processes, save costs and create massive growth opportunities.

Our Global Approach

Today’s Environment

In today’s business and technological environment, the most progressive companies utilize the best talent from throughout the globe as they build out their workforces.

assivo Solution

Assivo partners with our clients to ensure that their time, resources, and energy are spent on the core functions that are most likely to ensure their success and competitive advantage. We take over the non-core processes that must be flawlessly executed on time, but are difficult to manage and scale effectively in the U.S.


Let us help you get rid of your recruiting, headcount, attrition, HR, training, and extra office space costs, and streamline your non-core processes, so that you can scale cost-effectively and seamlessly.


Define Your Needs

Engage with us and let us know your challenges and work requirements

Test Out Our Team

We will provide you with a trial/pilot to test out our team

Go Live

We will staff and fully train an outstanding dedicated team and project manager to meet your needs

Manage & Scale

We will manage your team’s productivity, the quality of work output, and scale appropriately to meet your business needs


We’re unique from other outsourcing providers because we care about your business. We listen properly, share ideas, and work in partnership with you.


But it starts with listening. We want to understand what success looks like to you.


Then we help you strike the right balance between emerging technologies and human talent to achieve instant improvements and sustainable growth in an evolving digital age.

Expertise & Experience

From working with hundreds of processes

Optimized Processes

Through deep process mining and improvement

Dedicated People

Who care about strengthening your brand


That helps humans deliver more at higher quality



We take to all tasks with conscientous commitment, acknowledge challenges and carry the responsibility for successfully overcoming them. We do our best to fulfill our promises whenever possible and we communicate honestly and in a timely manner.


Fairness towards all partners is an important factor in being sucessful together. Fairness is always based on mutuality. We lead by example and expect the same from our employees and partners.


We never stand still! We are always trying to evolve in all areas of our company. For this continuous development, we nurture and demand the best ideas and vigor of every teammate.


Assivo is a professional organization centered around our key pillars of People, Process, and Technology. Simply put, we hire the best people, work with our clients to develop the tightest processes, and always utilize the most modern technology where possible. Our three pillars work together to deliver outstanding results for our clients.


We screen our people carefully when hiring them. When we bring them onboard, we nurture them to achieve their highest level of performance. We screen for character, tech savvy, and skill, and we foster an environment of continuous growth. As a result our retention rate is one of the highest in the outsourcing industry.


We work with our clients to integrate with their existing processes and meet their business needs. During our onboarding process, we also make suggestions and offer our experience to ensure optimal outcomes. After we launch, we tightly manage every process to maximize our output and value to our clients.


We work with some of the most innovative companies in the world, and that means that we are exposed to and utilize the latest technology. We are constantly upskilling our people and teaching them the latest tools, trends, and techniques. We seek to stay ahead of the curve, and bring this ethos to our clients every day.


We pride ourselves on being positioned uniquely in the marketplace. We aim to be a more effective, reliable, and scalable solution than In House Teams and Traditional Outsourcing Providers, while maintaining highly competitive pricing/costs.

In-House Teams Traditional Outsourcing
Operating Costs
Variable Costs / Flexibility
Admin/HR Overhead
US-Based Customer Support
Enabled by Modern Technology
Contractual Obligations

We use all of the tools and software that make you successful


What a journey this has been. I founded Assivo in 2016, after observing a tremendous gap in the outsourcing services market. While the Fortune 500 companies often have long-standing relationships with large, legacy outsourcing providers like IBM, Accenture, Infosys and the like; startups, small businesses, middle-market companies, and many other types of organizations rarely do. Many companies outside the Fortune 500 are often disappointed with the quality and reliability of outsourcing partners that they engage with.

I sought to create a progressive, technology-enabled business process outsourcing company to fill this gap. I wanted to ensure that we moved fast, adapted well to our clients dynamic and changing needs, and hired only the most talented & experienced people. It was also important to provide clients with fair and transparent pricing. Fair price combined with a highly responsive customer support experience from the United States has been the hallmark of Assivo. Clients also have appreciated the consistency and reliability we provide.

Our successes have been many over the past several years, but we also have a long way to go and plan to be a partner of choice to our clients in various industries for many years to come. If you’d like to discuss how we can grow together, please feel free to contact us.

Karan R. Vaswani

Karan R. Vaswani is a dynamic and seasoned entrepreneur who founded Assivo in 2016. With over a decade of business experience at elite organizations, he started Assivo with a mission to bring high quality outsourcing services to companies outside the Fortune 500, who frequently lacked access to quality offshore outsourcing partners.

Prior to founding Assivo, Karan was a strategy consultant with The Boston Consulting Group (BCG), where he advised leading global corporations, investment firms, and other organizations on a diverse array of strategic/operational matters. He also spent several years as an investment banker with Wells Fargo Securities in New York City, and in corporate/business development at National Veterinary Associates, the largest private owner/operator of veterinary hospitals in the United States.

Karan was born in India and grew up in the Greater Chicago area. He received his BA in Economics from the University of Maryland, College Park and his MBA from Columbia Business School.