July 8, 2020   |   5 min read

The COVID-19 pandemic has disrupted the way companies run their usual business processes. It has pushed business owners to be more resourceful and to find ways to thrive, or at least, stay afloat. According to a business continuity survey by Gartner, only 12% of 1,500 organizations surveyed believe that they are highly-prepared for the effects of the coronavirus. This only goes to show that most organizations do not value the ...

General Outsourcing

June 12, 2020   |   6 min read

For any business to maintain a high standard and a positive reputation, assuring quality is of utmost importance. It is one of the few factors for a company to trust any service provider, especially in the BPO industry. It is only just for any client to expect a proper and regular quality audit, for without it a company’s standards will fall and can cause a lot of harm. Worst case ...

General Outsourcing

June 12, 2020   |   6 min read

In digital marketing, content is the most valuable tool. The quality of the content in your website and your other marketing platforms can make or break your brand. This is why it’s important for businesses to maintain high standards in their content, including the ones that are user-generated. This is where content moderation comes in.

Service-Specific Insights