Back-Office Support

Moderating User Generated Content on Social Networks

Assivo enhances social media engagement with creative, on-brand posts while moderating user-generated content across platforms.

Cost-Effective

We offer the best value for money on the market. Our cost per outcome is generally the most competitive.

Agile

We move fast and have the ability to ramp up complex engagements with urgency and speed.

Quality & Accuracy

We pride ourselves on maintaining 99.95% accuracy levels as well as 100% uptime for our clients’ most mission critical processes.

Secure

We value and respect our clients’ data and intellectual property, and our operations are secure and monitored.

Assivo enhances social media engagement with creative, on-brand posts while moderating user-generated content across platforms. In today's digital landscape, brands must maintain an active presence to meet consumer expectations for updates on news, products, and promotions.

Sustaining this presence requires consistent content creation, curation of user posts, and active follower management, including responding to comments and addressing questions. However, brands often struggle to control user-generated content, as inappropriate or off-brand comments can harm their reputation, making timely moderation essential.

Assivo effectively monitors social media activity, ensuring discussions remain relevant and respectful. Our skilled moderators engage with followers, manage comments, and uphold brand guidelines. We also help generate quality content that resonates with audiences, fostering meaningful connections and growing online followings.

90%+ Client Retention Rate

We have a 3-year client retention rate of over 90%. Additionally, over 87% of our clients expand their relationship with Assivo into multiple functional areas after successfully outsourcing their first process to us.

40–60% Average Operating Cost Savings

Our client companies achieve an average cost savings of 40–60% as compared to their in-house operating costs. We convert our clients’ fixed costs into variable costs. We also reduce their recruiting, training, and retention issues.

99.95% Accuracy & High Reliability

Our team has delivered 99.95% accuracy to our clients and continues to do so on an ongoing basis. Our operations are built to maximize accuracy, while maintaining industry-leading uptime. Our clients rely on Assivo to work on their most mission-critical processes.

Trusted by Leading Organizations for Our Reliability, Experience & Expertise

How to work with

assivo

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Define

Share your unique challenges and work requirements, and we’ll create a custom proposal just for you.

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Test

Start with a pilot program to see your workflow in action, and we’ll discuss your feedback along the way.

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Launch

Go live with a fully trained team of outstanding Assivo staff. Your dedicated team will be overseen by a capable project manager to ensure your needs are met.

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Manage & Scale

Provide feedback & growth metrics, and we’ll manage your team’s productivity, work output quality, and size.