Rapidly growing, VC-backed Healthcare IT company serving over 1 million patients.
Accounting & Finance
Software / SaaS
Staffing & Recruiting
Small Team
Recurring
Our client is a rapidly growing, venture capital-backed healthcare IT business that raised over $50 million in funding. They provide flu vaccinations to over 1 million students across the United States’ public schools each Fall. Their digital health platform helps schools maintain compliance and manage chronic diseases.
As our client experienced the rapid and exponential growth common of venture capital-backed companies, they were faced with a challenging bottleneck. Each student that enrolled in their program had to be verified for insurance coverage, and the insurance qualification and claims process began to be far too much work for the company to handle internally. A 10 person team of seasonal employees was able to work through 100,000 students per year in the company’s early stages, but it became increasingly difficult to manage and find reliable seasonal labor.
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Our unique operational and QA processes allow us to achieve industry-leading performance and accuracy at scale for our clients.
We say what we do and do what we say. We strive for accountability and reliability above all.
We maintain compliance with industry-leading data and security standards. We follow best practices in protecting the security and confidentiality of our clients’ data.
Our clients save on average 50-60% of their in-house operating costs by outsourcing non-core functions to us.
Our India Operations Centers are open 24x7x365 and our associates work is staggered over three shifts to cover the entire day.
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Where possible, we seek to automate portions of our clients’ business processes to further drive efficiency, scalability, and cost savings through technology.
All of our client engagements are bespoke and we always seek to adapt to our clients’ work cultures and business environments.
We invest in our people: paying them competitively, training them well, and consistently offering them opportunities for professional growth.
We handle sick days, recruiting, turnover, re-training, and scaling teams up and down. Train us once and we will take all of the management headaches off your plate.
Our contracts are flexible, and you can scale your team up or down to meet seasonality and other business needs.
