Our client is a rapidly growing, venture capital-backed healthcare IT business that raised over $50 million in funding. They provide flu vaccinations to over 1 million students across the United States’ public schools each Fall. Their digital health platform helps schools maintain compliance and manage chronic diseases.
As our client experienced the rapid and exponential growth common of venture capital-backed companies, they were faced with a challenging bottleneck. Each student that enrolled in their program had to be verified for insurance coverage, and the insurance qualification and claims process began to be far too much work for the company to handle internally. A 10 person team of seasonal employees was able to work through 100,000 students per year in the company’s early stages, but it became increasingly difficult to manage and find reliable seasonal labor.
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