Data Entry & Processing

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Data Entry & Processing

Search our library of use cases and find the right fit for your business Search our library of use cases and find the right fit for your business

CLIENT INFORMATION

  • Company Stage
    • Distributor of mid-to-high end home furnishings. 750,000+ SKUs in catalog, distributes over 500 furniture brands.

  • Industry
    • Accounting & Finance
    • Software / SaaS
    • Staffing & Recruiting

  • Assivo Engagement Size
    • Small Team

  • Assivo Engagement Type
    • One-Time

Problem / Challenge

Our client is an online retailer of mid to high-end home & outdoor furnishings and décor.  They carry and distribute over 500 furniture brands, and consistently make updates to a product catalog that consists of over 750,000 SKUs.

assivo Solution

Our client had set up an in-house team of 12 data entry / product catalog specialists that primarily focused on interacting with their furniture brands, receiving relevant updates to product descriptions and data, and updating prices.  Their in-house team was plagued with high turnover, low productivity, high absenteeism, and poor accuracy due to their mundane and repetitive nature of this work.  This broken process was negatively impacting our clients’ relationships with their furniture brands as well as suppressing revenue and sales potential.

Results Achieved

Assivo’s Solution
Assivo supplemented our clients’ in-house team with 5 full-time associates in our India Operations Center that worked during the U.S. overnight shift to start off our relationship. Over the course of our first month of working together, it became apparent to our senior client contacts that Assivo’s team was producing more accurate, reliable, and consistent output vs. their in-house team. Assivo’s team of 5 full-time associates updated approximately 10,000 SKUs per month, a level of output similar to our clients’ in-house team of 12 employees. Our client eventually expanded the relationship with Assivo from 5 to 15 full-time associates, and retained 2 of their highest performing in-house employees to oversee and interface with the Assivo team. We reliably and continuously process / update over 30,000 SKUs for our client per month, and they have been able to focus their efforts on building relationships with new furniture brands and manufacturers and expanding their business.
50% Increase
In Capacity
50% Increase
In Capacity
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60% Cost
Savings
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HOW TO WORK WITH US


Define Your Needs

Engage with us and let us know your challenges and work requirements

Test Out Our Team

We will provide you with a trial/pilot to test out our team

Go Live

We will staff and fully train an outstanding dedicated team and project manager to meet your needs

Manage & Scale

We will manage your team’s productivity, the quality of work output, and scale appropriately to meet your business needs
Responsive US-based Customer Support
Responsive US-based Customer Support

You can count us to be there for you when you need us! We are always available during US business hours.

99%+ Accuracy
99%+ Accuracy

Our unique operational and QA processes allow us to achieve industry-leading performance and accuracy at scale for our clients.

Reliability & Professionalism
Reliability & Professionalism

We say what we do and do what we say. We strive for accountability and reliability above all.

Robust Data Security & Privacy Standards
Robust Data Security & Privacy Standards

We maintain compliance with industry-leading data and security standards. We follow best practices in protecting the security and confidentiality of our clients’ data.

Significant Cost Savings
Significant Cost Savings

Our clients save on average 50-60% of their in-house operating costs by outsourcing non-core functions to us.

24 Hour Work Cycle
24 Hour Work Cycle

Our India Operations Centers are open 24x7x365 and our associates work is staggered over three shifts to cover the entire day.

Modern Technology & Software
Modern Technology & Software

We strive to use the most effective, efficient, and modern technology for our client engagements. We are always learning.

Powered by Automation
Powered by Automation

Where possible, we seek to automate portions of our clients’ business processes to further drive efficiency, scalability, and cost savings through technology.

Teams That Adapt To Your Working Style
Teams That Adapt To Your Working Style

All of our client engagements are bespoke and we always seek to adapt to our clients’ work cultures and business environments.

Happy People & Low Turnover
Happy People & Low Turnover

We invest in our people: paying them competitively, training them well, and consistently offering them opportunities for professional growth.

Fully-Managed Teams
Fully-Managed Teams

We handle sick days, recruiting, turnover, re-training, and scaling teams up and down. Train us once and we will take all of the management headaches off your plate.

Flexible & Scalable Contracts
Flexible & Scalable Contracts

Our contracts are flexible, and you can scale your team up or down to meet seasonality and other business needs.

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