Our client is a leading media property that covers hyperlocal news in hundreds of local markets across the United States. Our client has over 400 team members, and an audience encompassing over 10 million monthly unique visitors.
Our client’s processes for moderating and approving content from a distributed workforce of several thousand journalists worked well. In addition to drawing readership, our client wanted to draw further engagements from their users. They began to allow users to comment on news articles and begin discussions to drive engagement. Soon thereafter, they were flooded with a large number of comments each day which were offensive, inappropriate, factually incorrect, harassing, defaming, or vulgar in nature. They faced a new headache that was unexpected, and they had trouble wrapping their head around the issue… until they were introduced to Assivo.
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LinkedIn is one of the best places to find leads from, especially if you are looking for professionals and businesses to connect with.
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Our unique operational and QA processes allow us to achieve industry-leading performance and accuracy at scale for our clients.
We say what we do and do what we say. We strive for accountability and reliability above all.
We maintain compliance with industry-leading data and security standards. We follow best practices in protecting the security and confidentiality of our clients’ data.
Our clients save on average 50-60% of their in-house operating costs by outsourcing non-core functions to us.
Our India Operations Centers are open 24x7x365 and our associates work is staggered over three shifts to cover the entire day.
We strive to use the most effective, efficient, and modern technology for our client engagements. We are always learning.
Where possible, we seek to automate portions of our clients’ business processes to further drive efficiency, scalability, and cost savings through technology.
All of our client engagements are bespoke and we always seek to adapt to our clients’ work cultures and business environments.
We invest in our people: paying them competitively, training them well, and consistently offering them opportunities for professional growth.
We handle sick days, recruiting, turnover, re-training, and scaling teams up and down. Train us once and we will take all of the management headaches off your plate.
Our contracts are flexible, and you can scale your team up or down to meet seasonality and other business needs.