With the current situation across all markets today, it might sound like a crazy idea to think about scaling your business. But one of the few good things about this pandemic is that it brought out people’s resourcefulness. Business owners learned to adapt and improve their processes so as to cope with the huge and sudden changes brought about by this worldwide crisis. It might have hit the economy hard, but many businesses still figured out some ways to survive and make ends meet. One of these ways is outsourcing. Outsourcing has been around for a while now, but it’s not always been an option for all business owners. Some are still hesitant to try this setup, but it has been proven time and again by various business owners who have been outsourcing for years that this has helped them grow their business exponentially. In fact, research has shown that 54% of all companies use third-party support teams when it comes to connecting with customers. At the same time, 78% of businesses worldwide feel positive about their outsourcing partners.
If you are still not convinced about how outsourcing can be a great tool for your business, then here are some of the other benefits that outsourcing can provide.
1. Saves you money
The biggest motivation when it comes to outsourcing is cost savings. Running a business, especially if you are just starting. You will need to invest a lot of money to get your operations running. Manpower, especially, can eat up a large chunk of your funds. But if you outsource some of your operations, especially the non-essential tasks, you can save a lot of money, time and other resources.
2. Gives you access to on-demand services
Another benefit of outsourcing is that your outsourcing partner can provide you with whatever service you need as long as they have it available. Most companies offer more than just one business solution. If they offer content writing services, they will most probably have other relevant services, too, such as copy editing, data entry, content management, content moderation, and more. And anytime you need any of these services, you can simply tap the talents that your partner has and they will provide you with the professional services that you need for your business.
3. Helps you focus on income-generating operations
If you have a web design company, it doesn’t mean that you and your team will only be focusing on web design alone. Running a business will involve more than just one function. Other functions that you will have to handle can include accounting, marketing, IT, customer support, and more. If you want to offer an all-inclusive web design solution, you might also need to hire a content writer and editor, a quality auditor, graphic designer, researcher, and more. So if these non-essential tasks are way out of your league or you are just feeling overwhelmed by the number of tasks that you need to handle, then outsourcing is the solution. This helps you free more of your time so that you can instead focus on core business functions and income-generating tasks.
4. Streamline your business processes
Outsourcing can help you streamline some of your routine business processes. You can work with a professional outsourcing company to help you with your processes such as customer service, data entry, accounting, digital marketing and the like. This way, you get to unburden yourself from routine business processes as your outsourcing partner will take care of all the tasks involved in handling all the processes that you want them to handle. They will take care of hiring and training new team members to help get the work done for you. And as you continue to scale your business, you can work with your outsourcing partner to modify the services to suit your needs.
5. No (or less) employee-related issues to deal with
One of the downsides of working with a team in-house as compared to outsourcing your processes is that you will constantly be held liable with your team’s welfare. Apart from the required compensations and benefits, you will also need to train, coach, guide, and support your team, and not just professionally. You need to see to it that they are constantly in good conditions both mentally and physically, and for this, you need to set up health care benefits for them. You also need to schedule regular coaching sessions to see to it that they are doing okay with their work. On the other hand, if you decide to outsource some or a larger chunk of your business processes, you won’t have to worry about the people who will be handling these tasks for you, since your outsourcing company will handle all of these for you. All you will need to do is to specify what you need for your business and they will handle the rest for you.
6. Gain access to a better pool of talents
Another important reason why a number of businesses choose to outsource is because they sometimes don’t have access to the professionals that they need. With outsourcing, they get to tap more than just one kind of talent, but a pool of talents with various skill sets. Outsourcing companies usually hire multiple employees with different skills so that they can provide their clients with a more varied selection of business solutions. This way, you, as a client, can rely on your outsourcing partner to help you get your tasks done without having to worry about who or where to hire.
7. Ensure business continuity
Considering the situation of various countries and markets during this pandemic, you can expect that your business will also be impacted in one way or another. If you are operating through your in-house manpower alone, it will be more difficult for you to keep your business going as smoothly as it used to be. The good thing is, a good outsourcing partner can help you keep your business going without your worrying about the safety precautions that you usually need to put in place for your office employees.
8. Diversify geographic and vendor footprint
Geography is an important factor for effective business performance. It can affect your operational costs and the way you retain and attract talents. Through outsourcing, you can diversify and proactively manage your geographic and vendor footprint, helping you gain an advantage against your competitors. Making the decision to outsource can also make it easy for you to achieve your business objectives, both in the short term and for the future. If you are considering outsourcing, it’s important that you find the right company to partner with. Working with the right outsourcing provider can make or break your business decision to outsource. If you want to learn more about how a professional outsourcing company can help you scale and accomplish more of your business goals, talk to us here at Assivo. We are ready to provide you with the guidance that you need to start your outsourcing journey.